Yesterday, I outlined how leadership has changed, and I suggested that more than ever, leaders need to develop “soft-skills”. I also promised to share those skills that I believe are absolutely vital: This list is not by any means exhaustive, but it is an excellent start (If you missed yesterday’s post, do simply scroll down) […]

Sales people involved in prospecting already know the challenges of persuading a prospect to give them the business, but very few recognize that there is actually a four-step process involved in buying, that all of us follow; Step One: We have to feel MOTIVATED to make a purchase, irrespective of its type or size. Step […]

Defining just what makes a leader effective, remains as difficult today as it ever was. But that does not prevent us from seeking to distil their secrets – quite the reverse. Of course, there must be almost as many theories on leadership as there are leaders themselves and models for the best kind of leadership […]